Terms
Full Count is a fictional animated baseball series made by AiX Productions (800 E Curry Rd, Unit 2070, Tempe, AZ 85281). By buying or using this site you agree to these terms.
What we sell
Digital goods only: downloadable PDF cards, a name on an on-screen card (Dugout Shoutout, Roster Pass), a custom illustrated clip (Your Kid in an Episode), and cameo placements for teams and businesses. Nothing is shipped.
Names on screen
Handles must be PG. We can skip or remove any handle that is offensive, impersonates someone, or belongs to a child under 13. If we skip yours, you can send another or get a refund.
Kid episodes
Only a parent or legal guardian may order one. We use a first name and drawing choices only, never photos. A person reviews every clip before delivery.
Cameos
We approve every application. You see the scene snippet before you pay. Cameos are labeled as paid partnerships.
The show
The story and characters are fiction. Votes are counted from public comments; the majority decides, and the vote record is final. Buying anything never changes a vote or the Dugout leaderboard.
Licenses
Card packs are for personal use. The Coach / Team License covers one team roster of up to 25 players. You may not resell the cards.
Privacy
We collect as little as we can.
What we store
- Orders: the product, the amount, the email and the Instagram @ you give at checkout. Card details stay with Stripe; we never see them.
- Email list: your email, the exact consent text you agreed to, the time, and the page you signed up on. We only store an email when you confirm you're 13 or older, or a parent.
- Votes and the Dugout: public Instagram handles and the vote word they commented.
- Kid episodes: a first name, number, position, team colors and the drawing choices. Never a last name, school, address or photo.
- Cameo applications: the business details you send.
Children
The site is not for children under 13 to use on their own. Email forms require you to confirm you're 13 or older, or a parent. If a child under 13 sent us information, contact us and we delete it.
"Email me new parts and drops" is off unless you tick it. Every email has an unsubscribe link and our mailing address.
Who we share with
Stripe (payments) and our email sender once chosen. We don't sell data.
Delete my data
Use the contact form and we delete your records, except what tax law requires us to keep for orders.
Refunds
Everything we sell is digital, and most of it is delivered the moment you pay.
The rule
If something you paid for isn't delivered within 14 days of your order, you get a full refund. Ask through the contact form with the email you paid with.
Names on screen
If your @ didn't make the part we promised, we put it in the next one or refund you, your pick.
Kid episodes
If we can't deliver the clip within 14 days, full refund. Once it's delivered, we fix anything we got wrong (a name, a number, the colors) for free.
Downloads
Card packs are delivered instantly. If a file won't open, we send it again or refund you.
Cameos
Nothing is charged until you approve the scene snippet. If we can't post it, full refund.
AiX Productions · 800 E Curry Rd, Unit 2070, Tempe, AZ 85281